PRIVACY POLICY
At VelvePop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, disclose and protect information when you visit or use our Website and services.
By accessing or using VelvePop.com, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
When you register for an account, we may collect:
Full name.
Username.
Email address.
Date of birth.
Password and account credentials.
Country and general location information.
1.2 Payment Information and Cryptocurrency Transactions
VelvePop uses NOWPayments as its third-party cryptocurrency payment processing provider.
All payments made by Subscribers and payouts to Creators are processed in supported cryptocurrencies through the NOWPayments payment gateway.
VelvePop does not directly process traditional credit card or debit card payments.
When using our payment services, the following information may be collected or processed:
Cryptocurrency wallet addresses.
Cryptocurrency transaction IDs (TXIDs).
Payment amounts and transaction currencies.
Blockchain network information.
Payment status and transaction confirmations.
Transaction dates and timestamps.
Information necessary to verify and process payments.
Information required to prevent fraud and comply with applicable legal obligations.
Subscriber Payments
Subscribers can purchase memberships and access paid Creator content by making cryptocurrency payments through NOWPayments.
Payment confirmation may depend on blockchain network processing times and the required transaction confirmations.
Creator Payments
Creators receive their eligible earnings through cryptocurrency payouts.
Creators may be required to provide a valid cryptocurrency wallet address compatible with the supported cryptocurrency and blockchain network.
Creators are responsible for ensuring that their wallet addresses and selected blockchain networks are accurate and compatible.
VelvePop cannot guarantee the recovery of cryptocurrency sent to an incorrect or unsupported wallet address.
Third-Party Payment Processing
NOWPayments acts as an external payment processing provider responsible for facilitating cryptocurrency transactions.
Certain transaction information may be shared with NOWPayments to facilitate payments, verify transactions, prevent fraudulent activities and comply with applicable legal requirements.
For additional information about how NOWPayments collects and processes personal information, Users can review the NOWPayments Privacy Policy.
Cryptocurrency and Blockchain Privacy
Users acknowledge that cryptocurrency transactions may be recorded on publicly accessible blockchain networks.
Depending on the cryptocurrency and blockchain used, transaction details, wallet addresses and transaction amounts may be publicly visible and may be permanently recorded.
VelvePop does not control public blockchain networks and cannot remove or modify transaction records once they have been confirmed on the blockchain.
Cryptocurrency transactions may be irreversible once confirmed. Users are responsible for verifying all payment details before submitting a transaction.
1.3 User-Generated Content
We collect and process content that Users voluntarily upload or publish, including:
Profile photographs.
Videos.
Messages.
Comments.
Subscription-based content.
Other information shared through the Platform.
1.4 Technical Information
When you access our Website, we may automatically collect:
IP address.
Browser type and version.
Device information.
Operating system.
Access times and dates.
Cookies and usage information.
2. How We Use Your Information
We may use collected information to:
Create and manage User accounts.
Provide access to Platform features.
Process subscriptions and payments.
Facilitate Creator payouts.
Verify User identities and ages.
Prevent fraudulent activities.
Enforce our Terms of Service.
Respond to customer support requests.
Improve Website functionality and security.
Comply with applicable legal obligations.
3. Adult Content and Privacy
VelvePop is an adult-oriented platform intended exclusively for individuals aged eighteen (18) and older.
We take the privacy and security of our Users seriously.
We do not permit the unauthorized distribution of private or intimate content. Users are responsible for ensuring that all uploaded content is lawful and that all individuals appearing in such content have provided the necessary consent.
4. Sharing of Information
We do not sell Users' personal information as part of our ordinary business operations.
However, information may be shared with:
Payment processors.
Identity and age verification providers.
Hosting and infrastructure providers.
Security and fraud prevention services.
Customer support providers.
Law enforcement or government authorities when legally required.
Third-party service providers may process information on our behalf in accordance with applicable contractual and legal requirements.
5. Cookies and Tracking Technologies
VelvePop may use cookies and similar technologies to:
Maintain User sessions.
Remember User preferences.
Improve Website performance.
Analyze Website traffic.
Support security and fraud prevention.
Users may manage cookies through their browser settings.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.
However, no internet-based platform can guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements and protect the Platform.
Certain information may need to be retained after an account is closed where required by applicable law.
8. User Rights
Depending on applicable privacy laws, Users may have the right to:
Request access to their personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Object to certain processing activities.
Request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Requests may be submitted through our Contact page.
9. Third-Party Websites
Our Website may contain links to third-party websites or services.
VelvePop is not responsible for the privacy practices or policies of external websites. Users are encouraged to review the privacy policies of those services.
10. Children's Privacy
VelvePop is strictly intended for adults aged eighteen (18) and older.
We do not knowingly permit individuals under the age of eighteen (18) to register, access or use our services.
If we become aware that an account belongs to a minor, we reserve the right to suspend or terminate that account and take appropriate action.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page together with an updated effective date.